Results
Client names withheld under NDA. Metrics reflect reported outcomes. References available on request.
The Challenge
A workflow automation platform had limited analytics. Enterprise customers wanted detailed usage reports, custom dashboards, and data exports for compliance audits. The lack of analytics was the #1 reason enterprise deals stalled during procurement.
The Solution
We built a real-time analytics dashboard with role-based access, custom report builder, scheduled PDF exports, and audit logging. The system processes 2M+ events per day.
Our Approach
Designed the data pipeline first: event ingestion, aggregation, and storage using TimescaleDB for time-series data
Built a drag-and-drop report builder that lets customers create custom dashboards without engineering support
Implemented role-based access so admins see organization-wide data while team leads see their team only
Added scheduled PDF exports and audit logging for compliance requirements
Optimized query performance to handle real-time dashboards for 200+ concurrent enterprise accounts
Technologies Used
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